An Extraordinary Growth Transformation in Retail Email Marketing
A strategy driven by UX, data, and ethics to transform email marketing for a major retail brand (name withheld for confidentiality).
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A strategy driven by UX, data, and ethics to transform email marketing for a major retail brand (name withheld for confidentiality).
When I joined Homecenter in 2011, Colombia had no ecommerce culture, only an informational site and consumers reluctant to buy online. Leading a team of designers, analysts, copywriters, and developers, we built the ecommerce MVP, introduced omnichannel with kiosks and call center integration, and turned a static website into the…
A UX-led reading of The Cold Start Problem: how startups move from launch to defensibility through research, design, and growth.
AI isn’t replacing creativity, it’s replacing tasks. The real danger isn’t automation. It’s believing generative content is the same as original thinking. This article breaks the myth and defends the human insight behind real growth.
This article unpacks the 7 behavioral habits behind the most successful e-commerce stores of 2025. Learn how to design for emotional flow, reinforce trust at every step, and turn your store into a seamless engine of momentum, clarity, and conversion.
Discover how Latin America’s economic growth, strategic commercial relationships, and thriving e-commerce market are shaping a promising landscape for innovation and development.
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