Tag
EcommerceOptimization
2 articles
Analytics Tools · ArticleEcommerce Friction: How to Find the UX Issues That Slow Down Sales
More traffic works better when your store helps people buy. Ecommerce friction appears when customers hesitate, repeat clicks, get confused, lose trust, or leave before checkout. This article shows how to detect those friction points with simple usability analysis, data, and customer behavior before guessing what to redesign.César Paternina · June 4, 2026 · 7 min read
Customer Experience · ArticleUnderstanding What Your Customer Needs Improves Your Store
You know your business. But your customers see your store differently. Learn how simple user research helps you improve your store with real customer signals, not guesses.César Paternina · May 22, 2026 · 5 min read